A Very Specific Focus

Comic Transcript

NARRATOR: MEANWHILE AT GOOGLE

SCOTT: What are we even doing???

YELLOW-ROBED GOOGLE EMPLOYEE: Scott! It’s great to see you. You’ve been doing fantastic work.

SCOTT: Don’t distract me with praise! I hear Google Maps is actually going to comply with the US Government’s decision to rename the Gulf of Mexico to the “Gulf of America?”

YELLOW-ROBED GOOGLE EMPLOYEE: Yep. We’re going to update Google Maps in a bit. Pretty easy, actually. Just a simple database update.

SCOTT: First of all, this is ridiculous! And second of all, there is no second of all! This is ridiculous!

YELLOW-ROBED GOOGLE EMPLOYEE: I think you’re overreacting. A very important customer made a decision and it takes very little effort on our part to comply with it. It hurts no one, and generates goodwill.

SCOTT: What goodwill? Nobody I know thinks this is anything but stupid.

YELLOW-ROBED GOOGLE EMPLOYEE: Ah, yes, I see the confusion. It generates goodwill with a customer.

SCOTT: Google has a lot of customers!

YELLOW-ROBED GOOGLE EMPLOYEE: I know it looks that way, but our actual customer base is much smaller than you might think.

SCOTT: So what do you call all those people who use Gmail and Google and Google Meet and YouTube and everything else?

YELLOW-ROBED GOOGLE EMPLOYEE: “The tech demo.”